Last Updated: 25 August 2026
Healthdictive (“Healthdictive”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information that you provide when using www.healthdictive.com and our related services.
Healthdictive is a Nigeria-based health and wellness platform providing educational information about herbs, herbal remedies, natural health, nutrition, wellness and selected health conditions. We may also provide newsletters, consultations, herb-related services and products.
This Privacy Policy explains what personal information we may collect, why we collect it, how we use it, when we may share it, how we protect it and the choices available to you.
Please read this Privacy Policy together with our Terms & Conditions and Disclaimer.
1. Who We Are
Healthdictive
Website: www.healthdictive.com
Email: healthdictive@gmail.com
Phone/WhatsApp: +234 813 115 7432
Location: Lagos, Nigeria
For privacy-related questions or requests, please contact us using the details above.
2. Information We May Collect
The information we collect depends on how you interact with Healthdictive.
A. Information you provide directly
You may voluntarily provide information when you:
- contact us;
- subscribe to our newsletter;
- submit a contact form;
- request a consultation;
- submit an herb enquiry;
- place an order;
- request information about a product or service;
- communicate with us through WhatsApp, email or other channels;
- submit a comment, review or testimonial; or
- otherwise communicate with Healthdictive.
This information may include:
- full name;
- email address;
- telephone number;
- WhatsApp number;
- delivery address;
- billing or transaction information where applicable;
- products or herbs requested;
- messages or enquiries; and
- other information you voluntarily provide.
You should provide only information that is reasonably necessary for the purpose for which you are contacting us.
3. Health and Medical Information
Healthdictive is a health-information website, so you may choose to provide information relating to your health.
For example, you might voluntarily tell us about:
- symptoms;
- a health condition;
- medicines you use;
- allergies;
- pregnancy or breastfeeding;
- health goals; or
- other personal health circumstances.
Please do not submit unnecessary sensitive health information through public comments, social-media posts or ordinary website forms.
Where you choose to provide health information to us, we will handle it with appropriate care and only use it for legitimate purposes connected with the service or communication you requested, subject to applicable law.
Providing health information through the website does not automatically create a doctor-patient, pharmacist-patient or other healthcare-provider relationship.
4. Information Collected Automatically
When you visit Healthdictive, certain technical information may be collected automatically by the website, hosting provider, analytics tools or other technologies.
Depending on the technologies currently enabled on the website, this may include:
- IP address;
- browser type;
- device type;
- operating system;
- approximate location;
- pages visited;
- referring website;
- date and time of access;
- time spent on pages;
- links clicked;
- website interactions;
- error information; and
- other technical or usage information.
The exact information collected depends on the services and technologies currently installed on the website.
5. Cookies
Healthdictive may use cookies and similar technologies.
Cookies are small data files stored on your device that can help websites:
- remember preferences;
- maintain website functionality;
- understand how visitors use the website;
- improve performance;
- measure traffic;
- provide security; and
- support other website functions.
Some cookies may be essential for the website to function.
Other cookies may be used for analytics, preferences, marketing or third-party services.
The specific cookies used by Healthdictive may change as website features, plugins and third-party services change.
Where applicable, you may be able to manage cookies through your browser or available website cookie controls.
Disabling certain cookies may affect website functionality.
6. Analytics
Healthdictive may use website analytics services to understand how visitors use the website.
Analytics may help us understand:
- which pages are visited;
- how visitors find our website;
- which content is useful;
- approximate geographic traffic patterns;
- device and browser usage;
- website performance; and
- general visitor behaviour.
We use this information to improve our content, website structure, user experience and services.
The analytics services actually active on the website may change from time to time.
7. How We Use Personal Information
We may use personal information for legitimate purposes including:
Providing services
To:
- respond to enquiries;
- process orders;
- arrange delivery;
- provide requested services;
- manage consultations;
- communicate with customers; and
- provide customer support.
Website improvement
To:
- understand website usage;
- improve content;
- improve navigation;
- identify technical problems;
- improve security; and
- improve user experience.
Communications
If you voluntarily subscribe, we may use your email address or other contact information to send:
- newsletters;
- new Healthdictive articles;
- educational materials;
- product information;
- promotions;
- announcements; and
- other relevant communications.
You can unsubscribe from marketing communications at any time.
Legal and security purposes
We may process information when reasonably necessary to:
- comply with applicable law;
- prevent fraud;
- protect our website;
- investigate abuse;
- enforce our Terms & Conditions;
- protect our rights; or
- respond to lawful requests from competent authorities.
8. Lawful Basis for Processing
Where applicable, Healthdictive processes personal information on a lawful basis such as:
- your consent;
- performance of a contract or steps taken at your request;
- compliance with a legal obligation;
- legitimate interests, where appropriate and permitted by law; or
- another lawful basis recognized by applicable data-protection law.
Where processing is based on consent, you may generally withdraw your consent, subject to legal or operational limitations.
Withdrawal of consent does not necessarily affect processing that occurred lawfully before consent was withdrawn.
9. Nigeria Data Protection
Healthdictive operates in Nigeria and aims to handle personal information in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023, where applicable.
We seek to apply appropriate principles of responsible data handling, including:
- lawful processing;
- transparency;
- purpose limitation;
- data minimization;
- accuracy;
- appropriate retention;
- confidentiality; and
- security.
The precise rights available to an individual may depend on the circumstances and applicable law.
10. Sharing Personal Information
Healthdictive does not sell your personal information as a general business practice.
We may share information with trusted third parties where reasonably necessary to operate our website or provide a service.
Depending on the services currently used, these may include:
- website hosting providers;
- website and security service providers;
- analytics providers;
- email/newsletter providers;
- form providers;
- payment processors;
- delivery/courier providers;
- technology providers;
- professional advisers; and
- government or regulatory authorities where legally required.
Third parties should receive only information reasonably necessary for the relevant purpose where practicable.
11. Email and Newsletter Services
If you subscribe to a Healthdictive newsletter, your information may be processed by the email marketing service used by Healthdictive.
We may use that service to:
- send newsletters;
- manage subscriptions;
- measure email engagement;
- manage unsubscribes; and
- maintain our mailing list.
The specific email provider used by Healthdictive may change.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting us.
12. WhatsApp and Other Messaging Services
Healthdictive may use WhatsApp or other messaging platforms to communicate with customers or people who voluntarily contact us.
When you communicate with Healthdictive through a third-party messaging service, your information may also be processed according to that provider’s own privacy policy and terms.
Please avoid sending unnecessary sensitive health information through ordinary messaging channels.
13. Orders and Delivery
If you purchase an herb, product or other service from Healthdictive, we may collect information needed to process the transaction.
This may include:
- name;
- telephone number;
- email address;
- delivery address;
- product information;
- quantity;
- order instructions;
- payment status; and
- transaction-related information.
We may share relevant delivery information with a courier or delivery provider where necessary to fulfil your order.
14. Payments
Where Healthdictive accepts online payments, payment processing may be handled by an independent third-party payment provider.
We do not intentionally request your complete payment-card credentials through ordinary Healthdictive contact or order forms.
Payment providers may collect and process payment information under their own terms and privacy policies.
The payment providers available through Healthdictive may change over time.
15. Comments, Reviews and Testimonials
If you submit a public comment, review or testimonial, information you choose to publish may become publicly visible.
Do not include:
- private medical information;
- passwords;
- payment information;
- identity documents;
- another person’s personal information; or
- other confidential information
in public comments or reviews.
If you provide a testimonial for publication, we may edit it for length, grammar, clarity or privacy while preserving its intended meaning, subject to applicable law.
16. Children’s Privacy
Healthdictive is not primarily directed at children.
We do not knowingly seek to collect unnecessary personal information from children.
If you are a parent or guardian and believe that a child has provided personal information to Healthdictive without appropriate authorization, please contact us.
17. Data Security
We take reasonable technical and organizational measures to protect personal information against risks such as:
- unauthorized access;
- accidental loss;
- misuse;
- alteration;
- disclosure; and
- destruction.
However, no website, server, electronic transmission or storage system can be guaranteed to be completely secure.
You should also take reasonable precautions, including protecting your passwords and avoiding sending confidential information through insecure channels.
18. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
- the type of information;
- the reason it was collected;
- whether you remain a customer or subscriber;
- legal or regulatory requirements;
- accounting requirements;
- dispute resolution; and
- security or fraud-prevention needs.
When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.
19. Your Data-Protection Rights
Subject to applicable law and relevant conditions, you may have rights concerning your personal information, which may include the right to:
- request access to personal information we hold about you;
- request correction of inaccurate information;
- request deletion where legally applicable;
- request restriction of certain processing;
- object to certain processing;
- withdraw consent where processing is based on consent;
- request information about how your personal information is processed; and
- raise a complaint concerning our handling of your personal information.
Some rights are subject to exceptions or limitations under applicable law.
20. How to Exercise Your Rights
To make a privacy request, contact:
Email: healthdictive@gmail.com
Please provide enough information for us to understand your request and verify your identity where reasonably necessary.
We may need to request additional information to prevent unauthorized disclosure of personal information.
We will handle legitimate requests within the timeframe required by applicable law.
21. Direct Marketing
We may send marketing communications where permitted by applicable law and where you have provided the necessary consent or where another lawful basis applies.
You can opt out of marketing communications at any time.
To unsubscribe from an email newsletter, use the unsubscribe link included in the email.
You may also contact:
healthdictive@gmail.com
Unsubscribing from marketing communications does not necessarily stop essential service communications, such as information relating to an order or service you have requested.
22. Third-Party Websites
Healthdictive may contain links to external websites, including:
- scientific databases;
- research organizations;
- government websites;
- social-media platforms;
- payment providers;
- delivery companies;
- advertisers; and
- other third-party websites.
We are not responsible for the privacy practices or content of websites that we do not control.
You should review the privacy policy of a third-party website before providing personal information to it.
23. Social Media
Healthdictive may operate or maintain profiles on social-media platforms.
Interactions with Healthdictive through social media may be subject to both:
- this Privacy Policy; and
- the privacy policy and terms of the relevant social-media platform.
Do not post confidential medical or personal information publicly on Healthdictive’s social-media pages.
24. Advertising and Affiliate Services
Healthdictive may use advertising, affiliate marketing or other commercial services in the future.
These services may use cookies, pixels or similar technologies to measure advertising performance or personalize content where permitted.
The specific advertising or affiliate services used by Healthdictive may change.
Where applicable, we will seek to provide appropriate information and controls concerning such technologies.
25. International Data Transfers
Some third-party service providers used by Healthdictive may process information outside Nigeria.
Where personal information is transferred across borders, Healthdictive will seek to apply safeguards required by applicable data-protection law.
Because the specific service providers used by the website may change, the location of processing may also change.
26. Health Information and Confidentiality
Healthdictive takes health-related information seriously.
However, the website should not be treated as a confidential medical record system.
Information submitted through:
- public comments;
- social-media posts;
- ordinary email;
- general website forms; or
- other communication channels
may not have the same protections as information held within a formal healthcare-record system.
Please provide only the minimum health information necessary when contacting us.
27. Changes to This Privacy Policy
We may update this Privacy Policy when necessary because of:
- changes to our website;
- changes to our products or services;
- changes in technology;
- changes in data-processing practices;
- changes in applicable law; or
- improvements to our privacy practices.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically.
28. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the way Healthdictive handles personal information, please contact us.
Healthdictive
Website: www.healthdictive.com
Email: healthdictive@gmail.com
Phone/WhatsApp: +234 813 115 7432
Location: Lagos, Nigeria
Our Privacy Commitment
Healthdictive aims to collect only information that is reasonably necessary, use it responsibly, protect it appropriately and be transparent about how personal information is handled.
We respect your privacy and encourage you to protect your own privacy by avoiding the unnecessary sharing of sensitive health, financial or identity information online.
Who we are
Our website address is: https://healthdictive.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
